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Method 1 (Dna - AKA Did Not Arrive):
Dna is the the easiest way to refund Adidas. This method works best when ordering(1-3 items) or a pair of Sneakers, shoes because it's all in one package.
Dna is the the easiest way to refund Adidas. This method works best when ordering(1-3 items) or a pair of Sneakers, shoes because it's all in one package.
- Step 1: Order 1-3 items or a pair of Sneakers/Shoes from Adidas.
- Step 2: When they arrive wait 1-2 days and contact Adidas either using live chat or call, you can use live chat it's fine.
- Step 3: When you're connected with a agent you want to complain about not receiving your item(s). Just be creative and try create a whole story(e.g): "Hello, i recently ordered <item_name> and i was expecting to receive them tomorrow but when i checked the tracking status, it says it's already delivered, but i haven't received anything. I'm pretty frustrated please help me" Of course try be creative and say something better.
- Step 4: If you get a nice agent he will go ahead and offer you a full-refund. If it's not the case and you're with a bad agent he will most likely start an investigation, you can let him start the investigation it takes a couple of days 3-7 it depends. But if you're in hurry and want get your refund faster, try to end the chat / Hang out. and re-contact them saying pretty much the same thing you said before, and maybe you'll get a better agent who will offer you a full refund.
Method 2 (Eb - AKA Empty Box):
Empty Box is a very known method in the refunding, and it's very hard for the company to disaprove that.
Empty Box is a very known method in the refunding, and it's very hard for the company to disaprove that.
- Step 1: Order 1-2 Items or a pair of Sneakers/Shoes from Adidas (Pair of shoes works best for this method).
- Step 2: When they arrive you are going to do pretty much the same as the "Method 1" wait 1 day and contact Adidas either using live chat or call, you can use live chat it's fine.
- Step 3: When you're connected with an agent, try acting very frustrated and complain about missing item(s) inside of your package, here again try be creative, and say something a bit like this: "Hello i recently ordered <item_name> but when i received the package it was very light, but i didn't care more but when i opened the package they weren't my item(s) inside it, i'm pretty frustrated as it was supposed to be a gift for my son" Try playing with their feelings..
- Step 4: Most likely the agent will aplogies and offer you a full-refund, if it's not the case they will start an investigation. Let them do it, it usually takes 3-7 days. Once the 3-7 days passed contact them again to claim your refund.
Method 3 (Partial Refund):
It's one of the best method for Clothing companies, especially for large orders. Very simple as it's name sounds.
It's one of the best method for Clothing companies, especially for large orders. Very simple as it's name sounds.
- Step 1: You can order up to 10 Items for the safe limit, if you're ordering 10 items, try to add 4 cheap items(e.g): Socks, cheap t-shirts..
- Step 2: When they arrive wait 1 day, And contact Adidas using chat or call
- Step 3: When you're connected with a agent try acting very frustrated and try be as creative as possible and try creating some stories.. you can say something a bit like: "Hello i recently ordered a couple of items and i received only 4 items so far <cheap_items_names>, i'm pretty confused as i was expecting receiving all items the same day, can you please tell me when i am supposed to receive the rest of items?" and once again try be creative.
- Step 4: The agent will tell you that the tracking says that all items have already been delivered, just try to convince him that you didn't it's easy. Once you did most likely he will offer you a refund of the missing items. If it's not case and he starts either let him to start it and contact them back in 3-7 days to claim the refund or if you're in hurry end the chat / hang out and contact them again saying pretty much the same thing
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