27-05-2025, 01:38 AM Dotc Wrote:Hello sir, this is seriously not the way we want you to feel. Would you please reach out to us once again with the 6 digit order ID and tell us about the issue?I'm going to have to leave a negative vouch for Tom and Jerry/Scooby-Doo. It takes them days if not weeks to reply to inquiries. I have been doing a refund for months and all they reply is 'soon'. Keep in mind their listing states 7-14 days and its been nearly 6 months. They won't tell me if it's failed or not. I'm assuming it did at this point. I've worked with other refunders that are far more honest and communicate better. These guys are NOT it. Judging by the other replies in this thread and the fact that he had to change his brand you should stay away. Seems like high fail rates
We'll make sure to try our best and make up for the negative experience. We are truly sorry that you had to be the person who experienced it.