THIS THREAD IS SPONSORED BY BANE
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Small businesses often receive the same questions about prices, hours, delivery and appointments. A simple chatbot can answer those questions and direct customers to the correct page. The service can include the conversation flow, welcome message and fallback responses. The client should provide accurate answers and decide when a real person should take over. A basic package can cover a few common questions, while larger packages can include lead collection and several conversation paths. The bot should never pretend to be human when the platform requires disclosure. Personal information should only be collected when necessary. Every answer and link must be tested before launch. The chatbot should not provide legal, medical or financial advice unless it is handled by a qualified system and approved process. Monthly updates can become a recurring service. The value comes from reducing repetitive support work and giving customers faster answers.
![[Image: tVVQQWI.gif]](https://i.imgur.com/tVVQQWI.gif)




