Scam report against | @sonicrefs | $222

[dating001]

Username: (@SonicRefs)
Profile Link: https://patched.to/User/sonicrefs

Short Description Of Product/Service:FULLY VERIFIED SPAIN WISE ACCOUNT

Thread of sales:https://sonicrefs.su/openups

Screenshots of conversation: 
https://postimg.cc/CdN8r5LB   
https://ibb.co/LwTKBw3
https://ibb.co/q3gNhFxf

Amount scammed:$222

Proof of payment and additional chats video:https://streamable.com/a2c6gk

Additional Information:Please check the attached video for additional chats. If any further proof is required, I am ready to provide it.
Based on Sonicrefs’ reputation, I visited his website where he claimed to provide fully verified Wise accounts. I contacted him via Telegram to purchase one. Before payment, he did not mention that the process would involve another person. After I made an initial payment of $200, he created a Telegram group named “Wise” and added another worker to handle the process.
Sonicrefs assured me that the Wise account could be re-verified multiple times if required. Later, the worker asked for an additional $22, claiming it was needed for an IBAN deposit. However, after providing the account, I noticed that he deposited $20 into the Wise account and immediately transferred it back to his own account, which raised concerns.
When I received the Wise account, there was a notification stating: “We’re still reviewing the account.” When I questioned this, the worker told me it was normal. He also assured me that the account was created using a real person (not fullz), so there would be no issues, and that Wise would not request documents again.
I specifically asked whether I could transfer funds from my bank account to the Wise IBAN, and he confirmed that it would work for international transfers. However, he did not provide any safety checklist or warnings.
After one week, I tested the account by transferring a small amount of $82 from my bank account to the Wise IBAN. Immediately, Wise temporarily restricted the account and later permanently closed it. Wise gave an option to appeal by submitting verification documents again.
The worker provided KYC documents, but for the required selfie with the Wise reference number, he submitted an AI-generated image. Wise rejected this and requested a new real photo with documents and a proper selfie.
When I asked the worker to provide valid documents, he stopped responding completely. As a result, Wise finalized the account closure.
I then contacted Sonicrefs, but instead of resolving the issue, he kept messaging in the group, trying to act as a middleman. Despite clear evidence of conversations with the worker, he avoided responsibility, refused to provide valid documents, and falsely blamed me for “flagging” the account myself
Conclusion:

• I was given false assurances about the account’s safety and re-verification. and has stated in his website i didn't get any mail,phone and 1 month proxy access,all bought on my own and not provided any account safety guide as mentioned in his website
  
• The account was not properly verified and was under review from the beginning.
  
• Invalid (AI-generated) verification documents were used when wise asked for verification
  
• The seller and his worker failed to provide required documents when needed.
  
• The account was ultimately closed due to their negligence and misrepresentation.
  

Request:
I request a full refund of $222 from Sonicrefs due to false promises, improper service, and failure to deliver a usable, verified Wise account.

[Patched User]

System Bot Alert: @SonicRefs (SonicRefs) has been notified about this dispute and must respond in this thread within 24 hours.

[SonicRefs]

This user didn't manage to get a good response on cracked and now decided to open the same report on pathed i already followed up!

Regarding the Wise photo documentation, we provided the documents we had available to us to attempt at being generous to help with lifting a CLOSURE. Let's make this very clear, this was NOT a KYC check, this was a appeal to a account which was already closed prior to contacting us about it, over half a month later. Our attempt to support through the appeal to lift the ALREADY closed account was out of generosity, not out of obligation, which once again, not our responsibility at the point of the account already being closed.

Any requests for refunds will be denied as you are not obligated to one, we will also not be providing a refund simply because you brought this issue up to a forum, our standing on this matter will not change. Threat tactics or scare tactics will not work on us nor will bringing this matter up to the forums. We provide refunds for customers who rightfully deserve them, as we have always did... you are simply just not one of them, so you won't get one even if you cry to heaven about it. I am also more than happy to keep going back and forth on this matter, we are not "delaying" anything, we are simply responding to the allegations which are false, if your epectations were to complain about problems that aren't related to us, then demand a refund and think we will simply provide one because your asking you are very wrong my friend, thats not how life works.


Below is a link redirecting you to the account closure email, sent to us by the client over 2 weeks after delivery, and all of these events that he is crying about are AFTER the account has already been fully closed, therefor none of this is our obligation or responsibility.

https://ibb.co/p6kNgwk2

[dating001]

since u said u followed up in cracked,may i know when did u follow up my message which i sent on 4th march in cracked and i again asked u on 16th march which u deliberately trying to escape from it,again now i'm asking here:
i received the account on jan 20th and i noticed in top notification of wise that it's still under review,when i asked about this ur worker said its due to linked bank was deleted and  there will be no issues and i believed it without asking any more questions about it (https://ibb.co/677gxLpN), and later i also noticed verification was failed 2 times while creating an  account (https://ibb.co/6RjzyNwd  ) so why cant be the reason that there is wise notification of "still reviewing the account"? 
and i have clearly asked him what i can do with iban and he said it receive international transfers (https://ibb.co/LwTKBw3) 
so waited for 15 days whether the notification will be removed from wise or not since its not removed i tried to international transfer small amount to check it receive amount on feb 5th and got email from wise it was temporarily restricted (https://ibb.co/4RcStqrh)  and then later it closed the account.but given me chance to appeal
then i went for appeal and wise asked me to provide docs for verification and ur worker provide the docs of selfie with wise number(clearly recognised as ai generated) which wise rejected and asked to take new photo of docs and submit (https://ibb.co/fVnpPfzk) and when i asked about it he stopped replying to my message and then after 2 days i messaged u about this and when u ask about this in wise group he messaging me in the group that i myself flagged the account by transferring the amount from my bank,since he clearly said that i can able to do international transfer to that iban, sending small amount check how can i flagged myself?
and moreover he clearly said he is using real human not fullz so when wise asked to take new photo of docs and submit why he stopped replying to my message?
and in ur sales page (https://ibb.co/q3gNhFxf) it clearly mentioned that u provide 1 month static proxy and phone number  but i got none and i bought on my own,and most importantly account safety guide can u show me where and when do u provide account safety guide and ur worker taken $22 for $20 iban verification but in ur sales page it mentioned $20 deposit included but he added the $20 and immediately transferred to his 
account (https://ibb.co/xtF9D68G) before delivering it to me so where did i get the $20 deposit in the given wise account?

by seeing all these i said false assurances so i'm asking for full refund here ,not to threat anyone

[SonicRefs]

The "failed" verifications were prior to it passing, just needed rescan of documents. If the account was failed verification like you claim then they wouldn't have issued a VCC nor the IBAN. Those features are only available for accounts that are successfully created.

Yes I told you that IBAN is for recieving international transfered, that is what the feature is, a simple google look up will tell you what IBAN stands for, and what it offers.

"i tried to international transfer small amount",  I notice you keep refering to the word "small" as if it means anything in this situation. Transaction size can be a factor in risk detection/suspicious activity however there are dozens of other factors which could have, and did flag your transaction. 

"and then later it closed the account", Thank you for admitting that the account was closed PRIOR to contacting us. This was not a rekyc nor was it a traditional reverification. The account was already closed as admitted by the client. I am not a wise employee, nor do I work on already fully closed accounts. Prior to contacting regarding this matter the account was already closed, therefor it was already flagged by the client, and out of everybodys hands. Also note, the account closure was over 2 weeks post delivery, meaning if it was a issue on my end the account would have been closed before delivery, and if we are being generous we can say at delivery, which it wasn't either way, it was closed 2 weeks after delivery after he account was fully secured, and used by the client, directly linking the closure to the clients activity and not in relation to anything with us.

In regards to the claim regarding to the static proxy and phone number where the client attached a image of the site page (https://ibb.co/q3gNhFxf)

This website/store/product description that the client took a picture of was weeks/month post sale, the website in the screenshot was not even launched during the date of the sale, product prices, description, criteria, etc... the whole package which he was referring to was non existant during the time of the sale. Therefor we are not held accountable to that as it was nonexistant at the time, the client is taking screenshots of unrelated pages, blaming us for his own faults, and simply trying to make himself seem like he got done wrong when he simply is ignorant.

In regards to "account safety guide", As mentioned earlier... We are not mentors, we are not teachers, we are not responsible for teaching you how to use, maintain, or operate the product that YOU requested, do you walk into a grocery store, ask the clerk for a food item, then buy the food you requested and go about your day then come back after you ate it yelling at the clerk because you didn't like the taste? No your not. We aren't mentors, and you picked the product yourself. You got the account flagged on your own and it's a fact you did no research of your own, then after you created issues on the account you try to put the blame on us.

----

Here is proof that the account is IBAN activated, VCC activated, and the account was in perfect standing on delivery.

https://ibb.co/nq1Lm7mC

Not only does that screenshot display the account with full features activated, it also shows the clients vouch explicitly saying "yes im satisfied". Those screenshots of IBAN an VCC being activated were also provided by the CLIENT after delivery. There is no room to come after us now or say you are unsatisfied. Any mention regarding any issues with the account you are claiming now regarding anything at all are all simply to make us look bad and put the blame of YOUR usage on us, clearly after delivery you were satisfied after you fully checked the account. 

One google search and you can see what IBAN means, what I simply relayed to you: https://ibb.co/fVfn8zhX

---

You broke countless wise TOS, and the law, then YOUR usage caused the account to be closed. I can list countless terms you broke but that would simply waste my time, I'll list a couple which you directly broke:

[SonicRefs]

1. https://ibb.co/GvCknjVh
2. https://ibb.co/bMT75Msb
3. https://ibb.co/pBntFsMq
4. https://ibb.co/dskPTGPc
5. https://ibb.co/nqyXF5mt
6. https://ibb.co/FkFZNPnx
False identity (Clause 2)
Unauthorized ownership (Clause 1)
AML breach (Clause 4)
Suspicious activity (Clause 3)


I can go on.

At the end of the day the customer vouched, was satisfied, and sent screenshots of the account fully functional and active upon delivery.

The customer flagged and closed the account on their own, and once the account was entirely closed reached out to us thinking we are some sort of savior of their sins. We are not.

We are not responsible for the customers ignorance and neglegance.

[dating001]

first i need to clarify that the account was not fully closed before contacting u or ur worker,it was temporarily restricted on feb 5th which i clearly stated to u and ur worker multiple times,i said clearly at first it was temporarily restricted then later it was closed,
here is the screenshot that temporarily restricted on feb 5th:
https://ibb.co/4RcStqrh

and i contacted ur worker on feb 5th only saying the account was freezed after sending small amount
 https://ibb.co/h1MG0cJb
and he also mentioned that wise dont ask docs again or any verification when wise was tempoarily restricted/closed on feb 5th
he clearly tells it was not flagged due to verification so it will not ask any docs or reverify
here is the screenshot:  https://ibb.co/bMQ3gM8g
but it ask docs and moreover he clearly mentioned he using real people not fullz
 and when wise rejected since he sent ai wise number selfie (which clearly was shows ai generated as paper holding on left corner is in front of card and other corner at back of card) wise rejected the docs and asked to take new photo and submit 
https://ibb.co/fVnpPfzk

and i sent him message regarding it to him and he stopped replying to my message,here is the screenshot:
https://ibb.co/jvHscXrB

and then wise decide to close the account on 13th febhere is the screenshot:
https://ibb.co/39kzQmvq

and i messaged u regarding ur worker non response and u said u will talk to him asap here is the screenshot:
https://ibb.co/rfd5hjTk

and ur saying that i didn't see ur website first ,then when i said to u that i didn't purchase from u as middleman and u did not mentioned about worker before sending payment to u,u sent me screenshot of terms of service,here is the screenshot of that message:
https://ibb.co/N2hV2myt

u can edit and add/remove any content in ur website but when i check ur wise service in ur website it did not mentioned anywhere of "worker" normally most people check service description not terms,u should have mentioned before payment that u use worker

and u said u provided fully verified no issues wise account.then why in wise notification it shows we're still reviewing ur information so long even if it shows iban and vcc? when i questioned about this on jan 20th while receiving the account u people said everything was clear that's why i ban and vcc shows and if it asks any verification u people said u will do it as many times as i needed and clearly mentioned with this iban i can receive international payments
here is the screenshots  
https://ibb.co/677gxLpN
https://ibb.co/LwTKBw3
https://ibb.co/Qj6QkKdK

since i believed ur words i vouched u when i received the account and didn't ask much about proxy,phone number and safeguide (as i already asked about it to receive amount to iban) and even though i noticed $20 deposited was withdrawn immediately i ignored it as small amount.as my main focus was to add funds into the wise account and use it but u people tried to scam me in all ways and when wise asked to take new photo of docs ur worker stopped replying message when needed and u avoiding responsibity just trying to act middleman between ur worker and me

[SonicRefs]

scam me in all ways? how delusional you are for thinking i would risk my whole service over such small amount. THERE IS NO SCAM HERE!!

[dating001]

This is not about whether you “intended to scam” or not.
It is about what was delivered vs what was promised.
Let’s keep it factual:

• The account showed “still under review” from day 1, yet I was told everything was fine.
  
• I was assured:
  • No further verification issues
    
  • Re-verification support if needed
    
  • IBAN works for receiving transfers
    
• When I followed exactly that and tested a transfer, the account got restricted.
  
• During appeal, invalid (AI-generated) documents were submitted, which Wise rejected.
  
• When wise asked to take new photo of selfie/docs, your worker stopped responding completely.
  
• Because of that, the account was permanently closed.
  
• Deposit was not actually included as stated
  
• Worker involvement was not disclosed before payment,, and support was not provided when it mattered most.
  

I followed your instructions in good faith.
The account failed due to issues on your worker side (verification + support failure), not misuse.
So I am requesting a fair resolution = full refund.