@Phoenixbz17 Doesn't want to return accidentally sent LTC & Adobes Suspended...

[228kary]

Username: @Phoenixbz17
Profile Link: https://patched.to/User/phoenixstore

Short Description Of Product/Service: At first I've bought some Openups which were obviously trash, they've died after few days, one of them I haven't even touched, he claimed it's my luck, right sure buddy - since it's without warranty I'll respect that and that's on me, now I know to not ever touch such services in the future (-$350)
Then he messages me that he has some Adobes for sale - which I agreed to buy, after a few bought I have sent him by accident $700+ (13 LTCs) instead of $13 USD (which was the agreed price for Adobe), I've noticed 2-3 days later, by then he deleted the address from the messages, when I confronted him about it, he at first acted like doesn't know anything like he never sent any address, how have I paid then? date stamp matches my message "Sent" and TX time, okay then he changed story that it's his old address and he gave me product for free basically, and he could not access the wallet, fine... and some time later - of course he withdrew that LTC to his exchange or whatever.
Also those Adobes that I have bought ($13 each) have died, obviously because Adobe suspended licenses (I've messaged Adobe support why is that, and they've replied because they were bought from Unauthorized Reseller, not the "two device bs, which is bs because two devices ain't against their T&C), I have asked if they are coming with warranty and he said yes, now after 4 of them are down, he's saying it's because clients are using 2 devices and that's the reason and he won't replace or refund them, excuse me? First of all Adobe allows 2 devices trough their official terms and second  - this is the most retarded lie I've ever heard, but even if we ignore that and say that maybe that's the truth (it's absolutely not) where have he told me that it must be on a single device? I would like all Adobes ( 4 so far) to be either replaced or refunded and obviously LTC that I have accidentally sent him to be returned. 


Thread of sales: https://patched.to/Thread-%F0%9F%92%8E-k...0%9F%92%8E
Screenshots of conversation:
https://ibb.co/fG4xvG0b
https://ibb.co/DHm9FBKf
https://ibb.co/LdxTP41H
https://ibb.co/LhrSzrHD
https://ibb.co/qFmKrV4P
https://ibb.co/twBgqXh4
https://ibb.co/fV12mPpb
https://ibb.co/jkFrTYmh
https://ibb.co/SwLt3Ptc

Amount scammed: ~$782

Proof of payment: https://blockchair.com/litecoin/transact...23c508064d

Additional Information:
I doubt he's going to return anything but let's try this route, I guess these people think this is how you do a business and make the actual bag, bro thinks $700 now is better than $7000 in a few months by having some integrity, but what I could expect anyways.

[Patched User]

System Bot Alert: @PhoenixStore (PhoenixStore) has been notified about this dispute and must respond in this thread within 24 hours.

[PhoenixStore]

First, regarding the “Openups”: those were sold with a 24-hour warranty. The buyer contacted me after that warranty period had already passed, so I cannot replace or refund those. The terms were clear, and I am not responsible for issues reported outside the agreed warranty window.
Second, regarding the LTC: the buyer claims he accidentally sent around $700 instead of the agreed $13. I did not receive that payment into my wallet, and the address he sent it to was not a wallet I control or currently have access to. It is not my responsibility if the buyer sent the wrong amount to the wrong address. I did not ask him to send $700, and the agreed price was $13. A mistake in the amount or destination is not something I can fix if the funds were not sent to a wallet under my control.
Third, regarding the Adobe accounts: I have made and sold over 300 accounts without this issue affecting everyone. The accounts that get banned are usually the ones being abused by users, for example by logging in and using them from multiple devices at the same time or sharing access in a way that triggers Adobe’s security/license checks. I cannot control what each buyer or their clients do after delivery. If the accounts were used improperly or flagged because of client behavior, that is not the same as me selling non-working products.
The buyer is trying to combine several separate issues and blame me for everything: expired-warranty products, an alleged wrong LTC transfer, and Adobe accounts that may have been abused after delivery. I do not agree with the scam accusation.
My position is:

1. The Openups were outside the 24-hour warranty.
   
2. The LTC was not sent to a wallet I control, and the buyer is responsible for sending the correct amount to the correct address.
   
3. The Adobe accounts were delivered, and bans caused by user abuse or suspicious usage are not automatically my responsibility.
   

I am willing to cooperate with staff and provide my side of the conversation/payment details if needed, but I do not accept being labeled a scammer for issues that were outside my control.

[228kary]

I'm not asking for a refund on openups, you are right - I've contacted you after 24 hours and they've died without me touching them because they are trash.
The wallet you've provided me is where I sent the money, which you have confirmed is yours, look up the screenshots, and you control it as you've sent the money from it after claiming you couldn't login to refund the money (look up screenshots, you've also claimed it that it's self-custody so excuse that someone else gained access is very unlikely, as you've said - it would take you hundreds of years to brute-force a password).
Adobes are slowly dying one by one, mostly because method is very obvious - buying a 1 month key, then canceling right after to get 90 days offer which Adobe flags in two clicks - I've also sent you screenshots right from Adobe live chat them telling me they've canceled it because subscription was not legitimate & not bought from authorized seller, it would be quite odd that all of them are "abusing it", that's bs - and your excuse that it's because customers are using it on two devices is just sad, how could you abuse the software? I'll buy it directly from Adobe and get it banned then if you are that sure it's possible to abuse it.
You are full of sh*t and this made me realize that I must really be careful with how I deal with you guys, to you this is just a ban & new account, you clearly don't understand anything about integrity & long term business if you are really going to keep those $700 USD that are sent by accident.

[228kary]

User has somewhat tried to resolve Adobe issues by inviting them (which was NOT part of the deal when purchased originally, he promised 100% stable access with prepaid plans, not invites, which are very different from what he has promised - meaning accounts will lose access from time to time - no reason for me to purchase those since I already have them) so I'm not sure if I should even accept this resolution.
Either way once again chat logs on the why user has deleted the address from the chat to which I've sent the LTC (Which is the main concern here, user thinks it's okay to get accidentally 13 LTCs, remove the address and claim he doesn't have it):
https://ibb.co/mVRtcb1b

[PhoenixStore]

Hello,
I’ll respond point by point.
First, regarding the Openups: the buyer already confirmed this is not part of the refund request. They were sold with a 24-hour warranty, and he contacted me after that period. I understand he is unhappy with them, but that part was outside the agreed warranty.
Second, regarding the LTC: the agreed price for the Adobe account was $13, not 13 LTC. The buyer accidentally sent a much larger amount than agreed. I did not ask for that amount, and it was never part of the deal.
The address issue is the main dispute here. The address was an old saved wallet/address, not the correct payment address I intended to use for this transaction. When I realized it was the wrong address, I deleted it so it would not be used again. I understand why that looks bad from his side, but my intention was not to hide evidence. He already has screenshots, timestamps, and the transaction link, so staff can still review everything.
I have not refused to cooperate. My position is that the buyer made a mistake by sending 13 LTC instead of $13, and this should be judged based on the full screenshots and blockchain proof. If staff wants any specific proof or explanation from my side, I will provide it.
Third, regarding Adobe: I did not ignore the issue. The buyer sent affected accounts, and I provided replacements through Enterprise/Team invites. I understand he says this is not the exact original format he purchased, but I provided this because it is currently more stable and costs me more than the prepaid method. From the customer side, they only need to select/switch the renewed profile/invite when it refreshes. It is not meant to be a worse replacement.
The buyer himself has stated that the Adobe issue was “somewhat” resolved. If staff believes more needs to be done for the Adobe part, I’m willing to review that separately, account by account.
So to summarize my position:

1. Openups were outside the 24-hour warranty, and the buyer is not requesting refund for them.
   
2. The agreed Adobe payment was $13, not 13 LTC.
   
3. The buyer accidentally sent the wrong amount.
   
4. The deleted address was an old/wrong address, and deleting it was not meant to hide evidence.
   
5. I have already tried to resolve the Adobe issue by providing Enterprise/Team invite replacements.
   
6. The LTC dispute should be reviewed separately by staff based on the screenshots and blockchain transaction.
   

I’m willing to cooperate with staff and keep this factual.

[beastmode]

@PhoenixStore was found guilty on both counts.

On the LTC issue: on May 5 at 13:11 UTC, 13 LTC ($725.27) was received by his address (TX: fbefa06b78e6550831fa6682010a285640eaba35dd328d9c15148c23c508064d, 99+ confirmations). When confronted two days later, he had already deleted the message containing the address. He then admitted sending it but called it a "wrong address" from an old wallet he no longer had access to, offering a free account as compensation. His story then shifted to the address having been pulled from an old Telegram saved message. After that he claimed he had created 15+ Trust wallets each with randomly generated passwords and couldn't recover any of them. Finally, when the complainant shared the Blockchair link, he accused them of faking screenshots and called everything photoshopped. On May 23 at 09:08 UTC, 18 days after receiving the funds and while actively claiming he had no wallet access, he withdrew the full 13 LTC ($675.87) from that same address (TX: 7e35ccf93d1abe8c62ec2a8ba640a94eaa310e89aa29e3bc1f331e6ee181d4b3, 99+ confirmations). The outgoing transaction directly contradicts every version of his defense.

Regarding the Adobe accounts: The seller explicitly offered warranty and described the product as "prepaid, legal, no fraud." Four accounts were banned by Adobe, confirmed by Adobe support as purchased from an unauthorized reseller. The selles's own admission that his personal unused account was also banned in the same wave directly disproves his "client abuse / 2-device" excuse. The replacement offered (enterprise invite) was a different product than what was sold and does not constitute a valid resolution.

Note that the Openups issue ($350 USD) is excluded from this decision as the buyer agreed to the expired 24-hour warranty.

Therefore, @PhoenixStore is ordered to issue a full refund of 13 LTC + 3 adobe accounts $39 USD (equivalent in LTC) to @228kary. Since the cost of one Adobe account is already included in the 13 LTC, I’m excluding that.

@PhoenixStore You are given exactly 24 hours from the time of this post to contact @228kary, obtain their refund address, complete the refund, and post the transaction ID in this thread.

[PhoenixStore]

31-05-2026, 11:20 PM beastmode Wrote:

@PhoenixStore was found guilty on both counts.

On the LTC issue: on May 5 at 13:11 UTC, 13 LTC ($725.27) was received by his address (TX: fbefa06b78e6550831fa6682010a285640eaba35dd328d9c15148c23c508064d, 99+ confirmations). When confronted two days later, he had already deleted the message containing the address. He then admitted sending it but called it a "wrong address" from an old wallet he no longer had access to, offering a free account as compensation. His story then shifted to the address having been pulled from an old Telegram saved message. After that he claimed he had created 15+ Trust wallets each with randomly generated passwords and couldn't recover any of them. Finally, when the complainant shared the Blockchair link, he accused them of faking screenshots and called everything photoshopped. On May 23 at 09:08 UTC, 18 days after receiving the funds and while actively claiming he had no wallet access, he withdrew the full 13 LTC ($675.87) from that same address (TX: 7e35ccf93d1abe8c62ec2a8ba640a94eaa310e89aa29e3bc1f331e6ee181d4b3, 99+ confirmations). The outgoing transaction directly contradicts every version of his defense.

Regarding the Adobe accounts: The seller explicitly offered warranty and described the product as "prepaid, legal, no fraud." Four accounts were banned by Adobe, confirmed by Adobe support as purchased from an unauthorized reseller. The selles's own admission that his personal unused account was also banned in the same wave directly disproves his "client abuse / 2-device" excuse. The replacement offered (enterprise invite) was a different product than what was sold and does not constitute a valid resolution.

Note that the Openups issue ($350 USD) is excluded from this decision as the buyer agreed to the expired 24-hour warranty.

Therefore, @PhoenixStore is ordered to issue a full refund of 13 LTC + 3 adobe accounts $39 USD (equivalent in LTC) to @228kary. Since the cost of one Adobe account is already included in the 13 LTC, I’m excluding that.

@PhoenixStore You are given exactly 24 hours from the time of this post to contact @228kary, obtain their refund address, complete the refund, and post the transaction ID in this thread.

Hello,
I’m currently in contact with @228kary and we are discussing a possible settlement/resolution.
I understand the staff decision and the deadline, but I’m asking staff not to close/ban immediately while we are actively talking and trying to work out an amount/payment arrangement that the complainant may accept.
I do not have the full amount available immediately, but I am trying to gather funds and reach a realistic agreement instead of disappearing or ignoring the decision.
I will update this thread as soon as we agree on something, and if any payment is made, I will post the TXID here.
Thank you.

[beastmode]

@228kary @PhoenixStore updates?

[228kary]

04-06-2026, 02:53 PM beastmode Wrote:

@228kary @PhoenixStore updates?

I'm still waiting for him to do first $400 as promised, and the rest will be done hopefully within a month or so which is fine by me.