12-03-2025, 06:18 PM RefundHubAdm Wrote:We deeply apologize for the situation in which you found yourself, unfortunately such cases happen but it is not up to us, it is stated in the TOS paragraphs 13 and 17. Before giving us your account you were in agreement so there was no fraud on our part. As compensation we are willing to give you a 50% discount on your next refund
Link on ToS
- That refund is not a 100% guaranteed procedure and no matter the actions taken before the refund account may be closed and/or refund may fail. Even when any advertisement is said to be "100% Success Rate". Some stores can cancel the refund after it was processed.
- Asriel's Service is not a store and we are not responsible for the product/goods that the client received, our task is to make a refund/replacement, if the client has any complaints about the received product/service, the client contacts the store after our procedures are done. The client pays only for the services of receiving a refund
Does not apply to this case, you should have sent me this TOS when refund initially failed, you forced me to return the products to get a refund, refund has not come and i dont have products. If i had the products still this scam report would be irrelevant.