OP Posted at 26-06-2025, 11:34 PM
(This post was last modified: 26-06-2025, 11:39 PM by dragon00.
Edit Reason: Link for censoring image
)
First of all, I asked you if you can do the shop before ordering and you said yes np.
I did not "agree" to a replacement, I wanted a refund, and your worker asked me if replacement is ok, but only If I can send it back for a refund, which is more work, but better than nothing.
You got me a replacement, by then I knew what method you will use and instead of just doing it and making sure I get the refund, you basically forced me to pay the fees, I could have just done it myself by then, but I still paid you, since I booked your service and didnt want to be an ahole.
Afterwards you just send an ftid and called it done, then told me to send the replacement back for a full refund and if anything happens, you refund me the fees.
Proof: https://prnt.sc/oRnLoKA4QYnU
I tried for 2 months and a dozen calls/emails to get the return + refund, which was basically your job and it failed. the company knows about the method and they investigated everything and denied me the refund. That means that the replacement failed, bc sooner than later I would have gotten a rebill.
I did not "agree" to a replacement, I wanted a refund, and your worker asked me if replacement is ok, but only If I can send it back for a refund, which is more work, but better than nothing.
You got me a replacement, by then I knew what method you will use and instead of just doing it and making sure I get the refund, you basically forced me to pay the fees, I could have just done it myself by then, but I still paid you, since I booked your service and didnt want to be an ahole.
Afterwards you just send an ftid and called it done, then told me to send the replacement back for a full refund and if anything happens, you refund me the fees.
Proof: https://prnt.sc/oRnLoKA4QYnU
I tried for 2 months and a dozen calls/emails to get the return + refund, which was basically your job and it failed. the company knows about the method and they investigated everything and denied me the refund. That means that the replacement failed, bc sooner than later I would have gotten a rebill.