I took your order but never promised a refund. A replacement counts as a refund especially since the store you asked about is not something we service. You cannot pick and choose terms after the fact.
The replacement was the only real option available. I cannot just magically refund it for you. I had to work with the option that was available at the time.
Also I never promised a refund because I wasn’t sure if I could process one. This store is not something we service so refunds are not guaranteed.
Figuring out the method on your own does not mean you get a free service. Once the replacement is sent our part is done @A35.
The FTID we done to help you avoid being rebilled and to support your refund attempt @dragon00.
A replacement cannot be called a failure if it was properly issued @A35.
The replacement was the only real option available. I cannot just magically refund it for you. I had to work with the option that was available at the time.
Also I never promised a refund because I wasn’t sure if I could process one. This store is not something we service so refunds are not guaranteed.
Figuring out the method on your own does not mean you get a free service. Once the replacement is sent our part is done @A35.
The FTID we done to help you avoid being rebilled and to support your refund attempt @dragon00.
A replacement cannot be called a failure if it was properly issued @A35.