I want to clarify the whole situation clearly and transparently for the admins.
From the very beginning, I kept the buyer informed of everything. When I realized the Revolut merchant function was inactive because my supplier had stopped responding, I immediately explained the issue to the buyer openly and honestly.
I told him clearly that I had lost the full amount to my supplier, but to show good faith, I would refund him 60% ($700) from my own pocket right away. I also told him that once I manage to sell this same Revolut account, I would pay the remaining $500.
The buyer agreed to this plan in full and even offered an alternative option that I could provide a Stripe Merchant account as an alternative. I told him I would do that as well.
I even allowed the buyer to keep access to the Revolut Business account and told him to keep the report open until everything was resolved. I updated the report the same day and also informed the admin about our mutual agreement and the progress.
After that, the buyer did not message me or post any issues for three days. If he had any problem or disagreement, he could have reached out immediately. Instead, he has now come back saying the 72-hour timeline still applies, but that is not correct, because we had mutually agreed on a flexible resolution (either refund after sale or Stripe merchant replacement) with no fixed ETA.
I have already applied for a Stripe merchant account and am waiting for approval, but the buyer now says, "It's not my problem," even though I'm actively trying to resolve it.
I have never refused payment, never disappeared, and have always acted in good faith to resolve this matter. I've already refunded $700, provided updates, and offered replacements. I only ask that the buyer also stand by what we mutually agreed in our chat.
I remain fully committed to either sending the remaining $500 or providing the agreed-upon Stripe merchant account. I kindly request that the report be handled fairly, based on our actual mutual agreement, not on a new timeline added later.
From the very beginning, I kept the buyer informed of everything. When I realized the Revolut merchant function was inactive because my supplier had stopped responding, I immediately explained the issue to the buyer openly and honestly.
I told him clearly that I had lost the full amount to my supplier, but to show good faith, I would refund him 60% ($700) from my own pocket right away. I also told him that once I manage to sell this same Revolut account, I would pay the remaining $500.
The buyer agreed to this plan in full and even offered an alternative option that I could provide a Stripe Merchant account as an alternative. I told him I would do that as well.
I even allowed the buyer to keep access to the Revolut Business account and told him to keep the report open until everything was resolved. I updated the report the same day and also informed the admin about our mutual agreement and the progress.
After that, the buyer did not message me or post any issues for three days. If he had any problem or disagreement, he could have reached out immediately. Instead, he has now come back saying the 72-hour timeline still applies, but that is not correct, because we had mutually agreed on a flexible resolution (either refund after sale or Stripe merchant replacement) with no fixed ETA.
I have already applied for a Stripe merchant account and am waiting for approval, but the buyer now says, "It's not my problem," even though I'm actively trying to resolve it.
I have never refused payment, never disappeared, and have always acted in good faith to resolve this matter. I've already refunded $700, provided updates, and offered replacements. I only ask that the buyer also stand by what we mutually agreed in our chat.
I remain fully committed to either sending the remaining $500 or providing the agreed-upon Stripe merchant account. I kindly request that the report be handled fairly, based on our actual mutual agreement, not on a new timeline added later.
![[Image: bs9C8.gif]](https://patched.to/pbb-proxy/UUNCQ0JeTUoXBgVLBgxfTBMZAVhVH1BYUlQEQ0lSRVx6DxhUWAI-/bs9C8.gif)
Always Confirm Onsite for any deal, many Impersonators