@syn0 You stating that extra protections may require additional payment does not remove the obligation to refund undelivered service time.
Operational costs, time spent, or resources used are the seller’s responsibility unless explicitly agreed as buyer-paid expenses.
The agreement was $650 for 21 days of downtime, and this amount was accepted.
If the service cannot be completed under the agreed terms and you are unwilling to continue without extra payment, the service is considered not delivered.
Refunds do not need to be guaranteed in advance.
A no-refund policy must be explicitly stated to apply. This was not done.
You are required to refund the undelivered portion.
You have 24 hours to comply.
Operational costs, time spent, or resources used are the seller’s responsibility unless explicitly agreed as buyer-paid expenses.
The agreement was $650 for 21 days of downtime, and this amount was accepted.
If the service cannot be completed under the agreed terms and you are unwilling to continue without extra payment, the service is considered not delivered.
Refunds do not need to be guaranteed in advance.
A no-refund policy must be explicitly stated to apply. This was not done.
You are required to refund the undelivered portion.
You have 24 hours to comply.
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Scam Warning: I will never DM you first. If someone claims to be me — report & ignore.