This was sold as an Adobe Creative Cloud upgrade. The buyer reports the service repeatedly stops working and that they were forced to chase updates for an extended period. A service that cannot remain functional and requires ongoing “fixes” without a reliable resolution is not considered successfully delivered.
Additionally, the seller’s “no refund once completed” stance is not accepted in this case. While a replacement could have been considered as a resolution, a replacement/ongoing fixes were already attempted previously and the issue was not resolved in a stable way. Since the service still does not function as agreed after repeated attempts, the only fair resolution at this stage is a full refund, not further delays or another round of troubleshooting.
Seller must issue a FULL REFUND of $66.12 to the buyer. Refund proof must be posted in this thread within 24 hours.
Additionally, the seller’s “no refund once completed” stance is not accepted in this case. While a replacement could have been considered as a resolution, a replacement/ongoing fixes were already attempted previously and the issue was not resolved in a stable way. Since the service still does not function as agreed after repeated attempts, the only fair resolution at this stage is a full refund, not further delays or another round of troubleshooting.
Seller must issue a FULL REFUND of $66.12 to the buyer. Refund proof must be posted in this thread within 24 hours.