The buyer is scamming. I am damn sure he intentionally left the team to trigger a downgrade and create this situation to push for a refund.
The service did work. It was not constantly failing. It happened once during the mass ban, and now this is the second time. That is not “repeatedly.”
Anyway, since admin has decided refund is required if he doesn’t accept replacement, I will cooperate.
However, I will issue a partial refund, not full, because the service was working and he used the validity period. It is not fair for me to take a complete loss when the upgrade was active and usable for a period of time.
I will deduct the amount based on the time the service was active and refund the remaining balance.
The service did work. It was not constantly failing. It happened once during the mass ban, and now this is the second time. That is not “repeatedly.”
Anyway, since admin has decided refund is required if he doesn’t accept replacement, I will cooperate.
However, I will issue a partial refund, not full, because the service was working and he used the validity period. It is not fair for me to take a complete loss when the upgrade was active and usable for a period of time.
I will deduct the amount based on the time the service was active and refund the remaining balance.
NEED ACCOUNT UPGRADES? ![[Image: 87v6l1j.gif]](https://i.imgur.com/87v6l1j.gif)





![[Image: IMG-7962.gif]](https://i.ibb.co/dJts8Y65/IMG-7962.gif)