"The buyer is scamming. I am damn sure he intentionally left the team to trigger a downgrade and create this situation to push for a refund."
Why would I waste my time doing this. He is claiming I did this with no evidence whatsoever. His service doesn't work and shouldn't even offer it to begin with. I gave him chances before to provide a proper replacement and he was not able to do that without it breaking after a couple days.
"However, I will issue a partial refund, not full, because the service was working and he used the validity period. It is not fair for me to take a complete loss when the upgrade was active and usable for a period of time.
I will deduct the amount based on the time the service was active and refund the remaining balance."
No, I don't want a partial refund. I WANT A FULL REFUND.
This is exactly how it goes:
- The service works for a couple days, then it stops
- I contact you to fix it, you don't reply
- I contact you multiple times afterwards to fix it, you eventually "fix it"
- It breaks again, then I tell you it stops working, you don't reply
- I try to contact you multiple times but you either stall or ghost
- I place a report on patched and NOW YOU DECIDE TO REPLY
It is not fair for me to recieve a partial refund based on what YOU determine was when the service was active. I could not use this properly because it didn't work consistently. It will work, then break, I have to wait a long time for you to fix it, then it would break again. It was practically unusable.
Why would I waste my time doing this. He is claiming I did this with no evidence whatsoever. His service doesn't work and shouldn't even offer it to begin with. I gave him chances before to provide a proper replacement and he was not able to do that without it breaking after a couple days.
"However, I will issue a partial refund, not full, because the service was working and he used the validity period. It is not fair for me to take a complete loss when the upgrade was active and usable for a period of time.
I will deduct the amount based on the time the service was active and refund the remaining balance."
No, I don't want a partial refund. I WANT A FULL REFUND.
This is exactly how it goes:
- The service works for a couple days, then it stops
- I contact you to fix it, you don't reply
- I contact you multiple times afterwards to fix it, you eventually "fix it"
- It breaks again, then I tell you it stops working, you don't reply
- I try to contact you multiple times but you either stall or ghost
- I place a report on patched and NOW YOU DECIDE TO REPLY
It is not fair for me to recieve a partial refund based on what YOU determine was when the service was active. I could not use this properly because it didn't work consistently. It will work, then break, I have to wait a long time for you to fix it, then it would break again. It was practically unusable.