This is not about whether you “intended to scam” or not.
It is about what was delivered vs what was promised.
Let’s keep it factual:
The account failed due to issues on your worker side (verification + support failure), not misuse.
So I am requesting a fair resolution = full refund.
It is about what was delivered vs what was promised.
Let’s keep it factual:
- The account showed “still under review” from day 1, yet I was told everything was fine.
- I was assured:
- No further verification issues
- Re-verification support if needed
- IBAN works for receiving transfers
- No further verification issues
- When I followed exactly that and tested a transfer, the account got restricted.
- During appeal, invalid (AI-generated) documents were submitted, which Wise rejected.
- When wise asked to take new photo of selfie/docs, your worker stopped responding completely.
- Because of that, the account was permanently closed.
- Deposit was not actually included as stated
- Worker involvement was not disclosed before payment,, and support was not provided when it mattered most.
The account failed due to issues on your worker side (verification + support failure), not misuse.
So I am requesting a fair resolution = full refund.
