Your attempt to send one sided and half story screenshots for the purpose in your favour is idiodic as you contradict yourself in each message you send.
In the last message you said it was closed and admitted that, if account wasn't closed why would you need appeal?
https://ibb.co/60njqrCB
https://ibb.co/cS0xvkv2
As you can see in the screenshots above, despite the ignorance of the user, the account as stated by wise was CLOSED PRIOR to messaging us. It's clearly stated in the email which was recieved by the user prior to any contact with us post delivery.
https://ibb.co/sp11t9q9
After this I already informed user that there is not much that can be done in this situation as the account is already closed, due to him flagging the account for fraud/suspicious activity/etc...
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Regarding the appeal of the closure, that is not my responsibility. It's not a standard reverification or anything in that nature. We are not responsible for already closed accounts(especially accounts closed due to the users abuse to the account). I told the user before the appeal tha there is not much that can be done, as reopening closed accounts is not our responsibility nor obligation, he was provided support however as a FAVOUR, not due to obligation just as a nice act of trying to help, not a act of responsibility so don't get that mistaken, due to this not being our responsibility nor obligation, and the customer being told that not much an be done to already closed accounts prior to this appeal, the outcome of the appeal is not our responsibility either so all those claims are irrelevant.
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In regards to the "middleman" claims. Your purchase was for a account. You recieved your product and not only did you just recieve it, you vouched for it aswell saying you are satisfied. If you had any issues regarding the delivery of the account they could've been stated before the delivery or the moment you were added to the group. Using this as a argument post delivery and post satisfaction vouch is not sustainable and won't hold up as if there were issues with the way the operation is carried out it could've been mentioned beforehand.
--
Regarding all other claims everything has been addressed numerous times through the thread, groupchat, and personal messaged via telegram. I will not repeat myself a thousand times because you are trying to abuse a scam report system and get a unrightful refund.
I will however mention again... you are a ignorant buyer who neglected the research into the product which he requested and that is the consequences of your own lack of knowlede, not ours. Have a good day.
In the last message you said it was closed and admitted that, if account wasn't closed why would you need appeal?
https://ibb.co/60njqrCB
https://ibb.co/cS0xvkv2
As you can see in the screenshots above, despite the ignorance of the user, the account as stated by wise was CLOSED PRIOR to messaging us. It's clearly stated in the email which was recieved by the user prior to any contact with us post delivery.
https://ibb.co/sp11t9q9
After this I already informed user that there is not much that can be done in this situation as the account is already closed, due to him flagging the account for fraud/suspicious activity/etc...
--
Regarding the appeal of the closure, that is not my responsibility. It's not a standard reverification or anything in that nature. We are not responsible for already closed accounts(especially accounts closed due to the users abuse to the account). I told the user before the appeal tha there is not much that can be done, as reopening closed accounts is not our responsibility nor obligation, he was provided support however as a FAVOUR, not due to obligation just as a nice act of trying to help, not a act of responsibility so don't get that mistaken, due to this not being our responsibility nor obligation, and the customer being told that not much an be done to already closed accounts prior to this appeal, the outcome of the appeal is not our responsibility either so all those claims are irrelevant.
--
In regards to the "middleman" claims. Your purchase was for a account. You recieved your product and not only did you just recieve it, you vouched for it aswell saying you are satisfied. If you had any issues regarding the delivery of the account they could've been stated before the delivery or the moment you were added to the group. Using this as a argument post delivery and post satisfaction vouch is not sustainable and won't hold up as if there were issues with the way the operation is carried out it could've been mentioned beforehand.
--
Regarding all other claims everything has been addressed numerous times through the thread, groupchat, and personal messaged via telegram. I will not repeat myself a thousand times because you are trying to abuse a scam report system and get a unrightful refund.
I will however mention again... you are a ignorant buyer who neglected the research into the product which he requested and that is the consequences of your own lack of knowlede, not ours. Have a good day.




STILL
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