I've reviewed this entire report and the Telegram logs provided. To be honest, this is one of the most toxic disputes I've had to sit through in a while.
Virtukyc, if you're offering a KYC service, you should know better than to link Danish docs with a US phone number. That’s a rookie move and it's exactly why Paxum flagged the account for extra verification. Since the account isn't fully verified and "ready to use" as promised, you aren't getting the remaining $40.
OnlyHit / thecleopatra, you guys didn't help the situation by giving a source-of-funds explanation (ishowclips) that you couldn't actually back up with proof when Paxum asked for it. Since you both played a part in the account getting stuck, I’m not going to force a refund on the initial $40 either. Work was done, even if it was botched.
Regarding the behavior: The amount of racism and toxic trash-talking in those logs is pathetic. Both of you ignored the explicit warnings to keep it civil.
VERDICT:
- Virtukyc: Allegeance for the remaining $40 is DENIED.
- OnlyHit: Refund request for the initial $40 is DENIED.
- BOTH PARTIES are hereby issued a 1-month DWC (Deal With Caution) tag.
Case closed. Move on.
Virtukyc, if you're offering a KYC service, you should know better than to link Danish docs with a US phone number. That’s a rookie move and it's exactly why Paxum flagged the account for extra verification. Since the account isn't fully verified and "ready to use" as promised, you aren't getting the remaining $40.
OnlyHit / thecleopatra, you guys didn't help the situation by giving a source-of-funds explanation (ishowclips) that you couldn't actually back up with proof when Paxum asked for it. Since you both played a part in the account getting stuck, I’m not going to force a refund on the initial $40 either. Work was done, even if it was botched.
Regarding the behavior: The amount of racism and toxic trash-talking in those logs is pathetic. Both of you ignored the explicit warnings to keep it civil.
VERDICT:
- Virtukyc: Allegeance for the remaining $40 is DENIED.
- OnlyHit: Refund request for the initial $40 is DENIED.
- BOTH PARTIES are hereby issued a 1-month DWC (Deal With Caution) tag.
Case closed. Move on.