Your personal opinion on the decision doesn't change the facts on the ground @gusservices. Just because you opened the dispute thread doesn't mean the verdict is going to be whatever makes you happy. You were in that ticket for twenty days, approving the UI and the logic step-by-step. You don't get a 100% refund just because you learned how to prompt an AI after three weeks of leading a developer through custom revisions.
The $400 is for the labor and the documented hours of work you validated while it was happening. If you thought they were incompetent, you should have stopped the project on day one, not after twenty days of work.
Whether you take the files or not is entirely up to you. But if you refuse to accept the ruled refund amount too, this thread will be closed and you'll get absolutely nothing. Verdict is final.
@TheOlympus, get the $600 sent and post the txid. No more talk.
The $400 is for the labor and the documented hours of work you validated while it was happening. If you thought they were incompetent, you should have stopped the project on day one, not after twenty days of work.
Whether you take the files or not is entirely up to you. But if you refuse to accept the ruled refund amount too, this thread will be closed and you'll get absolutely nothing. Verdict is final.
@TheOlympus, get the $600 sent and post the txid. No more talk.
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