Scam report @Fanzio

[FANZIO]

28-05-2026, 10:17 PM Timi999 Wrote:

28-05-2026, 09:39 PM FANZIO Wrote:

I want to clarify this situation
 
The warranty provided is a login warranty, which is standard practice and used by most sellers. This warranty only applies if the account is not working at first login and credits/balance have not been used. The buyer already received a replacement after the first account issue.
 
The second account was working, and the buyer successfully logged in and used some of the credits/balance. Once credits are used, I cannot offer a replacement or refund because there is no way to verify what was changed or done on the account afterward.
 
The product was delivered and functional, so this is not a scam. The issue happened after usage, which is outside the warranty conditions.

Firstly, state your warranty conditions anywhere before purchase, you are misleading your customers.

Secondly, "there is no way to verify what was changed or done on the account afterward" - it's not like I have the ability to change the password on the account myself. You can easily "verify" that the account isn't working.

I could also just easily sell something and make up my warranty conditions after purchase so it works in my favor. This shouldn't be allowed.

I understand your point about the terms needing to be clearer before purchase, and I will make sure they are more visible moving forward.
 
However, this does not mean I made up rules after the sale. The reason I cannot refund or replace after usage is because credits were already used on the second account. At that point, it is no longer a first-login issue.
 
I did deliver a working replacement, and the account was accessed and used. That is why I do not agree that this should be considered a scam.