Alright, I’ve gone through the entire chat log history, the sales thread layout, and the arguments from both sides. Here is the final staff ruling on this case.
The core issue here comes down to completely mismatched expectations caused by misleading marketing. Let's address the buyer's main point first: the store list. Paper, you're in the wrong on this specific claim. The sales page clearly differentiates Level 1 from Level 2, explicitly stating that store-specific methods and advanced techniques are strictly locked behind Level 2. You can't buy the base package and expect the premium tier's content. In the future, do your due diligence and ask exactly what you are getting before dropping $450.
However, RefundGod is far from innocent. Your sales copy heavily oversells what you actually deliver. Using blanket marketing phrases like "covers EVERYTHING there is to refunding" and "all the knowledge" when you are just handing over semi-public, general principles in Google Docs is highly disingenuous. To make matters worse, you failed to deliver core features advertised in your thread. You guaranteed an exclusive private community for people to discuss strategies, but gave the buyer a public chat link because your original group got banned. You also openly admitted in the logs that the overseas reselling module was completely missing from what you sent. Making a people wait days for basic document links and using automated copy-paste support scripts to dodge complaints isn't a 1:1 mentorship.
Because foundational materials were still handed over, we aren't treating this as a full exit scam, but it is absolutely an incomplete and misleading delivery of service. We are ordering a 50% partial refund.
@RefundGod, you have exactly 24 hours from this post to send $225 USD to the buyer's crypto address and post the transaction hash (TXID) directly in this thread. You are also ordered to update your sales thread immediately to remove the misleading "covers everything" language and clearly state that Level 1 only teaches general fundamentals. Failure to pay or fix your thread will result in an immediate permanent ban. Paper, update us the second the funds land.
The core issue here comes down to completely mismatched expectations caused by misleading marketing. Let's address the buyer's main point first: the store list. Paper, you're in the wrong on this specific claim. The sales page clearly differentiates Level 1 from Level 2, explicitly stating that store-specific methods and advanced techniques are strictly locked behind Level 2. You can't buy the base package and expect the premium tier's content. In the future, do your due diligence and ask exactly what you are getting before dropping $450.
However, RefundGod is far from innocent. Your sales copy heavily oversells what you actually deliver. Using blanket marketing phrases like "covers EVERYTHING there is to refunding" and "all the knowledge" when you are just handing over semi-public, general principles in Google Docs is highly disingenuous. To make matters worse, you failed to deliver core features advertised in your thread. You guaranteed an exclusive private community for people to discuss strategies, but gave the buyer a public chat link because your original group got banned. You also openly admitted in the logs that the overseas reselling module was completely missing from what you sent. Making a people wait days for basic document links and using automated copy-paste support scripts to dodge complaints isn't a 1:1 mentorship.
Because foundational materials were still handed over, we aren't treating this as a full exit scam, but it is absolutely an incomplete and misleading delivery of service. We are ordering a 50% partial refund.
@RefundGod, you have exactly 24 hours from this post to send $225 USD to the buyer's crypto address and post the transaction hash (TXID) directly in this thread. You are also ordered to update your sales thread immediately to remove the misleading "covers everything" language and clearly state that Level 1 only teaches general fundamentals. Failure to pay or fix your thread will result in an immediate permanent ban. Paper, update us the second the funds land.
Telegram: @pto_beastmode
Scam Warning: I will never DM you first. If someone claims to be me — report & ignore.
Scam Warning: I will never DM you first. If someone claims to be me — report & ignore.