customer was refunded and the two points have been edited / removed from sales page.
+4 brand new documents with over 100+ total pages have been added to level 1 to make up for the inaccurate description and customer satisfaction towards specific areas.
As informed to customer, happy to still provide 1:1 support as promised, assist with any concerns, and provide the remaining parts of documents that still remain...
With this situation made sure to take a note of this, to improve and minimize problems like this in the future and work harder so that valued customers such as Paper receive accurate service.
+4 brand new documents with over 100+ total pages have been added to level 1 to make up for the inaccurate description and customer satisfaction towards specific areas.
As informed to customer, happy to still provide 1:1 support as promised, assist with any concerns, and provide the remaining parts of documents that still remain...
With this situation made sure to take a note of this, to improve and minimize problems like this in the future and work harder so that valued customers such as Paper receive accurate service.
![[Image: aAaG26Z.gif]](https://i.imgur.com/aAaG26Z.gif)