Scam report against @CleanSole

**Wizji**

Thread link: https://patched.to/Thread-v-i-p-💸-prepai...e-reliable

Deposited $24 (confirmed on blockchain) but bot showed $0. Support “manually” fixed it, but when I tried to buy a $21 card with $24 balance, bot said insufficient funds

Asked for refund or card he basically said we don’t do refunds, good luck.

End result: $24 gone, no card, just excuses. Screenshots attached.
[Image: Rkyg0Gnk]

A35 · Posted at 10-09-2025, 11:23 AM

@CleanSole Reply within 12 hours.

CleanSole · Posted at 10-09-2025, 08:51 PM

I had already informed the user that the bot was experiencing issues and that we were in the process of fixing them. Despite this, the user continued to use the bot and submitted complaints

The bot experienced some issues which have since been resolved.

The buyer had already been credited $24 to their account prior to being blocked due to repeated disruptive behavior

The bot is working fine and the buyer is welcome to use his balance anytime as we never took anything from his account.

CleanSole · Posted at 10-09-2025, 08:58 PM

10-09-2025, 11:23 AM A35 Wrote:
@CleanSole Reply within 12 hours.

Respectfully, the user who opened a scam report just created their account this week or yesterday. Maybe it would make sense to only allow scam reports from members who’ve been around for at least a month+? That could help prevent people from making new accounts just to submit reports.

A35 · Posted at 10-09-2025, 09:00 PM

@Wizji news?

**Wizji** · (This post was last modified: 10-09-2025, 11:17 PM by Wizji.)

@A35
Please review the chats, theres no disruptive behaviour. The seller keeps making excuses. Since his bot is not working I asked if he can process the order manually which he declined.
He later reached out to me and lied that the bot has been fixed, I tried again and it was still not working (metioned in the screenshot)
I asked for a refund and he denied. Its funny how he mentioned that I am a new user but he literally has 4 posts on his profile.
Scammer

**Wizji** · OP Posted at 10-09-2025, 11:18 PM

Also no efforts has been made from the seller to resolve this. Thank you for your help

**Wizji** · OP Posted at 10-09-2025, 11:23 PM

FYI the bot is still not working
Tried to buy a $14 and $13 card and it keeps on giving different errors.

**Wizji** · OP Posted at 10-09-2025, 11:25 PM

Atp I’m not going to keep hearing lies from the seller and trying again. Either the seller can reach out to me directly with a working card of my balance or he can refund me.
I hope we can resolve this

CleanSole · Posted at 11-09-2025, 02:43 PM

The bot is working fine

Scam report against @CleanSole

Submitted by Wizji at 10-09-2025, 10:47 AM