Username: "IvoryTowerRef"
Profile Link: https://patched.to/User/ivorytowerref
Short Description Of Product/Service: REFUNDING SERVICES
Thread of sales: https://patched.to/Thread-1-refund-servi...-7-support
Screenshots of conversation: (Screen shots of whole conversation, please remove any personal information or private messages, and send that to "STAFF" instead)
Amount scammed: 7600 EUROS
Proof of payment (IMPORTANT, PLEASE POST): - CREDIT CARD PAYMENT ( AT MERCHANT'S STORE ) - Tell me if you need proof of that!
Additional Information:
Hello, i placed an order in January 2025 at store "Miinto" in Germany. Scammer was advertising it as "instant refunds" within 24 hours, with 99%+ success rate, working in Germany. I was told to take pictures of my items and boxes, and got ghosted forever afterwards, please focus on reading the case cause it's a little confusing... i believe that the scammer somehow took advantage of my stuff and order once i took pictures on top of everything.
What happened?
Well, i reached out to the scammer ( one of 2 owners of IvoryTowerRef ) and confirmed all details and my cart before placing an order. Order has arrived, and i sent every detail over to them upon their request, i was waiting at first for a few days, thinking they might've been busy working on something else and i wanted to keep being patient, respectful and remain a great customer. However, as the time passed i'd just get told to "wait a little more", then get slowly ignored and ghosted for days, even weeks. I was reaching out to them, telling them this is the last amount of money that i got and i need to know if i should return the products or chargeback the transaction (120 days from transaction date is maximum for chargeback). This is the most unprofessional refunding service, and i believe that i am scammed because i ended up on a loss of total 7600€ that can not be recovered by any means. What i can do is, list you out down below simple contacts and responses, so you can see in easier way of how bad it was.
CONTACTS & RESPONSES WITH DATES:
JANUARY 18 - ME APPROACHING SCAMMER - FIRST CONTACT EVER - ASKING FOR INSTRUCTIONS TO PLACE ORDER
JANUARY 27 - ORDER PLACED - SCAMMER CONFIRMED ALL DETAILS IN THE MEANTIME AND GUIDED ME
JANUARY 30 - ORDER DELIVERED - MESSAGED SCAMMER ASKING WHAT HE NEEDS FROM ME IN ORDER TO RECOVER MY FUNDS
FEBRUARY 1 - SCAMMER RECEIVES ALL DETAILS HE REQUESTED IN ORDER TO COMPLETE THE ORDER
FEBRUARY 3 - ASKING FOR UPDATE (24 HOURS TIMEFRAME THAT I WAS TOLD ABOUT WAS ALREADY LATE)
FEBRUARY 4 - SCAMMER CLAIMS THAT "FEW CUSTOMERS TRIED TO SCAM HIM" and that he wants "PAYMENT UP-FRONT OR MIDDLEMAN" - NOTE THAT I ASKED IF PAYMENT IS AFTER CONFIRMED REFUND BEFORE PLACING ORDER...
FEBRUARY 7 - SCAMMER AGREES TO PROCEED AND SAYS "OK WE WILL START ORDER"
FEBRUARY 11 - ASKING FOR URGENT UPDATE AND INFORMING SCAMER THAT RETURN PERIOD IS EXPIRING SOON
FEBRUARY 12 - UPDATE BY JUST SAYING "ITS BEING DONE"
FEBRUARY 13 - SCAMMER ASKS IF I GOT ANY EMAILS (I TELL HIM I GOT NO MAILS, CHECKED SPAM & JUNK FOLDERS TOO)
FEBRUARY 14 - BEGGING FOR UPDATE, AND ASKING IF I CAN RETURN THE ORDER, GETTING RESPONSE "ok return", ASKING IF HE CAN GET ME LABELS SO I CAN RETURN MY ORDER, GETTING LEFT ON SEEN WITH 0 CARE
MARCH 12 - INFORMING I AM STILL STUCK, I NEED HELP AND GETTING RESPONSE "we will try to fix", ASKING IF ITS RISKY AND GETTING RESPOSNE "its not risky"
MARCH 13 - ANOTHER PARTNER REACHES OUT SAYING TO GIVE THEM 48 HOURS
MARCH 14 - SCAMMER SAYING "on it bro" (PARTNER 1)
MARCH 15 - ASKING ANOTHER PARTNER (PARTNER 2) ABOUT UPDATE, AFTER 48 HOURS...
MARCH 16 - PARTNER 2 SAYS "i will let you know in few, it's taking a bit more pushing" I ASK IF ITS GONNA BE REFUNDED AND GET LEFT ON READ AGAIN
MARCH 17 - I BUMP PARTNER 2 ASKING TO PLEASE LET ME KNOW IF REFUND FAILED, BECAUSE ITS ALL THE MONEY I HAD AND I AM NOT MAD OR ANYTHING I JUST WANT TO AVOID LOSS.
MARCH 18 - PARTNER 2 SAYING "we getting this solved, im taking over the order" - I ASK HOW MUCH TIME IS NEEDED, AND WHAT IS CURRENT STATUS - GETTING LEFT ON READ AGAIN
MARCH 19 - BEGGING PARTNER 2 FOR UPDATE (GETTING LEFT ON READ AGAIN)
MARCH 24 - MESSAGING AGAIN, BEGGING FOR UPDATES AND RETURN LABELS SO I DO NOT END UP ON A LOSS - PARTNER 2 SAYING "ill pull labels" I ASK HOW MUCH TIME THEY NEED AND GET LEFT ON READ AGAIN
MARCH 26 - MESSAGING AGAIN, SAYING THAT IF THEY CAN NOT DO ANYTHING, I WANT TO TRY MYSELF, AND TELLING THEM THAT TAKING NO ACTION WILL JUST FUCK ME - PARTNER 2 SAYING "i know we are working on it"
MARCH 27 - ASKING FOR TIMEFRAME AGAIN, AND HOW IS HE PLANNING TO GET ME LABELS OUT OF RETURN WINDOW - GETTING LEFT ON READ AS PER USUAL
MARCH 30 - ASKING TO GET TO KNOW UNTIL WEEKEND ENDS WHAT IS GOING ON WITH ORDER, SAYING I WILL PULL LABELS MYSELF SOMEHOW (GETTING LEFT ON READ AS PER USUAL)
APRIL 1 - SAYING I DO NOT DESERVE THIS TREATMENT (GETTING LEFT ON READ)
APRIL 4 - ASKING THEM TO STOP IGNORING (I GET IGNORED AGAIN)
APRIL 21 - APPROACHING PARTNER 2 AGAIN, GETTING RESPONSE "sorry i just seen all this"... ASKING THEM WHY AM I IGNORED AND HE SAID "busy mate"... - LONG CONVERSATION SCREENSHOTS AVAILABLE IN DM TO ADMINS
APRIL 22 - NO LABELS, NO UPDATES, I MESSAGE AND HE SAYS "in chat now"... I ASK FOR PROOF, I GET LEFT WITH LIKED MESSAGE AND LEFT ON READ AGAIN ( HE WAS NOT IN CHAT )
APRIL 23 - PARTNER 2 ASKS ME TO SEND HIM PICTURES OF ALL ITEMS AND BOXES
APRIL 25 - PARTNER 2 GETS ALL THE PICTURES, IN PERFECT QUALITY
APRIL 27 - APPROACHING PARTNER 2 - NEVER GETTING MY MESSAGE SEEN
APRIL 29 - APPROACHING PARTNER 2 - NEVER GETTING MY MESSAGE SEEN
MAY 1 - APPROACHING PARTNER 2 - NEVER GETTING MY MESSAGE SEEN
MAY 3 - APPROACHING PARTNER 2 - NEVER GETTING MY MESSAGE SEEN
MAY 5 - APPROACHING PARTNER 2 - NEVER GETTING MY MESSAGE SEEN
MAY 6 - APPROACHING PARTNER 2 - NEVER GETTING MY MESSAGE SEEN
MAY 12 - I TELL THEM ITS LAST TIME I ASK ( NEVER SEEN MY MESSAGE )
MAY 13 - APPROACHING PARTNER 2 - NEVER GETTING MY MESSAGE SEEN
JUNE 2 - APPROACHING BOTH PARTNERS, SAYING I WILL OPEN SCAM REPORTS, BEING TOLD "I DO NOT KNOW THE GAME" by partner 1 ...
JUNE 4 - THEM SAYING "WE TRIED TO HELP, JUST DIDNT WORK"... (AGAINST FORUM RULES)
JULY 18 ( TODAY ) - CONTACTING THEM ONCE AGAIN, TRYING TO RESOLVE IT IN PEACE, BUT ENDING UP FORCED TO OPEN THIS SCAM REPORT
SCREENSHOTS CAN BE VISIBLE IN DM (SENT TO A35 ALREADY IN FORUM DM)
Profile Link: https://patched.to/User/ivorytowerref
Short Description Of Product/Service: REFUNDING SERVICES
Thread of sales: https://patched.to/Thread-1-refund-servi...-7-support
Screenshots of conversation: (Screen shots of whole conversation, please remove any personal information or private messages, and send that to "STAFF" instead)
Amount scammed: 7600 EUROS
Proof of payment (IMPORTANT, PLEASE POST): - CREDIT CARD PAYMENT ( AT MERCHANT'S STORE ) - Tell me if you need proof of that!
Additional Information:
Hello, i placed an order in January 2025 at store "Miinto" in Germany. Scammer was advertising it as "instant refunds" within 24 hours, with 99%+ success rate, working in Germany. I was told to take pictures of my items and boxes, and got ghosted forever afterwards, please focus on reading the case cause it's a little confusing... i believe that the scammer somehow took advantage of my stuff and order once i took pictures on top of everything.
What happened?
Well, i reached out to the scammer ( one of 2 owners of IvoryTowerRef ) and confirmed all details and my cart before placing an order. Order has arrived, and i sent every detail over to them upon their request, i was waiting at first for a few days, thinking they might've been busy working on something else and i wanted to keep being patient, respectful and remain a great customer. However, as the time passed i'd just get told to "wait a little more", then get slowly ignored and ghosted for days, even weeks. I was reaching out to them, telling them this is the last amount of money that i got and i need to know if i should return the products or chargeback the transaction (120 days from transaction date is maximum for chargeback). This is the most unprofessional refunding service, and i believe that i am scammed because i ended up on a loss of total 7600€ that can not be recovered by any means. What i can do is, list you out down below simple contacts and responses, so you can see in easier way of how bad it was.
CONTACTS & RESPONSES WITH DATES:
JANUARY 18 - ME APPROACHING SCAMMER - FIRST CONTACT EVER - ASKING FOR INSTRUCTIONS TO PLACE ORDER
JANUARY 27 - ORDER PLACED - SCAMMER CONFIRMED ALL DETAILS IN THE MEANTIME AND GUIDED ME
JANUARY 30 - ORDER DELIVERED - MESSAGED SCAMMER ASKING WHAT HE NEEDS FROM ME IN ORDER TO RECOVER MY FUNDS
FEBRUARY 1 - SCAMMER RECEIVES ALL DETAILS HE REQUESTED IN ORDER TO COMPLETE THE ORDER
FEBRUARY 3 - ASKING FOR UPDATE (24 HOURS TIMEFRAME THAT I WAS TOLD ABOUT WAS ALREADY LATE)
FEBRUARY 4 - SCAMMER CLAIMS THAT "FEW CUSTOMERS TRIED TO SCAM HIM" and that he wants "PAYMENT UP-FRONT OR MIDDLEMAN" - NOTE THAT I ASKED IF PAYMENT IS AFTER CONFIRMED REFUND BEFORE PLACING ORDER...
FEBRUARY 7 - SCAMMER AGREES TO PROCEED AND SAYS "OK WE WILL START ORDER"
FEBRUARY 11 - ASKING FOR URGENT UPDATE AND INFORMING SCAMER THAT RETURN PERIOD IS EXPIRING SOON
FEBRUARY 12 - UPDATE BY JUST SAYING "ITS BEING DONE"
FEBRUARY 13 - SCAMMER ASKS IF I GOT ANY EMAILS (I TELL HIM I GOT NO MAILS, CHECKED SPAM & JUNK FOLDERS TOO)
FEBRUARY 14 - BEGGING FOR UPDATE, AND ASKING IF I CAN RETURN THE ORDER, GETTING RESPONSE "ok return", ASKING IF HE CAN GET ME LABELS SO I CAN RETURN MY ORDER, GETTING LEFT ON SEEN WITH 0 CARE
MARCH 12 - INFORMING I AM STILL STUCK, I NEED HELP AND GETTING RESPONSE "we will try to fix", ASKING IF ITS RISKY AND GETTING RESPOSNE "its not risky"
MARCH 13 - ANOTHER PARTNER REACHES OUT SAYING TO GIVE THEM 48 HOURS
MARCH 14 - SCAMMER SAYING "on it bro" (PARTNER 1)
MARCH 15 - ASKING ANOTHER PARTNER (PARTNER 2) ABOUT UPDATE, AFTER 48 HOURS...
MARCH 16 - PARTNER 2 SAYS "i will let you know in few, it's taking a bit more pushing" I ASK IF ITS GONNA BE REFUNDED AND GET LEFT ON READ AGAIN
MARCH 17 - I BUMP PARTNER 2 ASKING TO PLEASE LET ME KNOW IF REFUND FAILED, BECAUSE ITS ALL THE MONEY I HAD AND I AM NOT MAD OR ANYTHING I JUST WANT TO AVOID LOSS.
MARCH 18 - PARTNER 2 SAYING "we getting this solved, im taking over the order" - I ASK HOW MUCH TIME IS NEEDED, AND WHAT IS CURRENT STATUS - GETTING LEFT ON READ AGAIN
MARCH 19 - BEGGING PARTNER 2 FOR UPDATE (GETTING LEFT ON READ AGAIN)
MARCH 24 - MESSAGING AGAIN, BEGGING FOR UPDATES AND RETURN LABELS SO I DO NOT END UP ON A LOSS - PARTNER 2 SAYING "ill pull labels" I ASK HOW MUCH TIME THEY NEED AND GET LEFT ON READ AGAIN
MARCH 26 - MESSAGING AGAIN, SAYING THAT IF THEY CAN NOT DO ANYTHING, I WANT TO TRY MYSELF, AND TELLING THEM THAT TAKING NO ACTION WILL JUST FUCK ME - PARTNER 2 SAYING "i know we are working on it"
MARCH 27 - ASKING FOR TIMEFRAME AGAIN, AND HOW IS HE PLANNING TO GET ME LABELS OUT OF RETURN WINDOW - GETTING LEFT ON READ AS PER USUAL
MARCH 30 - ASKING TO GET TO KNOW UNTIL WEEKEND ENDS WHAT IS GOING ON WITH ORDER, SAYING I WILL PULL LABELS MYSELF SOMEHOW (GETTING LEFT ON READ AS PER USUAL)
APRIL 1 - SAYING I DO NOT DESERVE THIS TREATMENT (GETTING LEFT ON READ)
APRIL 4 - ASKING THEM TO STOP IGNORING (I GET IGNORED AGAIN)
APRIL 21 - APPROACHING PARTNER 2 AGAIN, GETTING RESPONSE "sorry i just seen all this"... ASKING THEM WHY AM I IGNORED AND HE SAID "busy mate"... - LONG CONVERSATION SCREENSHOTS AVAILABLE IN DM TO ADMINS
APRIL 22 - NO LABELS, NO UPDATES, I MESSAGE AND HE SAYS "in chat now"... I ASK FOR PROOF, I GET LEFT WITH LIKED MESSAGE AND LEFT ON READ AGAIN ( HE WAS NOT IN CHAT )
APRIL 23 - PARTNER 2 ASKS ME TO SEND HIM PICTURES OF ALL ITEMS AND BOXES
APRIL 25 - PARTNER 2 GETS ALL THE PICTURES, IN PERFECT QUALITY
APRIL 27 - APPROACHING PARTNER 2 - NEVER GETTING MY MESSAGE SEEN
APRIL 29 - APPROACHING PARTNER 2 - NEVER GETTING MY MESSAGE SEEN
MAY 1 - APPROACHING PARTNER 2 - NEVER GETTING MY MESSAGE SEEN
MAY 3 - APPROACHING PARTNER 2 - NEVER GETTING MY MESSAGE SEEN
MAY 5 - APPROACHING PARTNER 2 - NEVER GETTING MY MESSAGE SEEN
MAY 6 - APPROACHING PARTNER 2 - NEVER GETTING MY MESSAGE SEEN
MAY 12 - I TELL THEM ITS LAST TIME I ASK ( NEVER SEEN MY MESSAGE )
MAY 13 - APPROACHING PARTNER 2 - NEVER GETTING MY MESSAGE SEEN
JUNE 2 - APPROACHING BOTH PARTNERS, SAYING I WILL OPEN SCAM REPORTS, BEING TOLD "I DO NOT KNOW THE GAME" by partner 1 ...
JUNE 4 - THEM SAYING "WE TRIED TO HELP, JUST DIDNT WORK"... (AGAINST FORUM RULES)
JULY 18 ( TODAY ) - CONTACTING THEM ONCE AGAIN, TRYING TO RESOLVE IT IN PEACE, BUT ENDING UP FORCED TO OPEN THIS SCAM REPORT
SCREENSHOTS CAN BE VISIBLE IN DM (SENT TO A35 ALREADY IN FORUM DM)
