Posted at 30-06-2025, 12:41 PM
(This post was last modified: 30-06-2025, 02:11 PM by SonicRefs.)
He asked me to service his store and I told him I’d give it my best shot but made it clear from the start that nothing was guaranteed. I explained the outcome would depend on how the store handled it and he agreed to move forward knowing a refund might not happen.
@A35 @beastmode A replacement was issued which covered the result he paid for! That completed our service. I still helped him afterwards with the refund attempt even though that was never part of the agreement. I never told him I’d fully manage the refund or guarantee success!
He tried to return the replacement to the store but it didn’t work. They flagged the return and denied it and have blocked him from trying again. That’s on the store not on us. The replacement arrived there was no rebills and everything was completed exactly as discussed.
Now he’s saying I promised to refund him if the return failed which isn’t true. What I actually said was I’d make sure he was covered if the replacement didn’t show or if he was charged again Neither happened! @A35 @beastmode
My service charges per outcome If you get a chargeback a refund or a replacement you have to pay our fee. That’s how it’s always worked with me and any other refunder! Unless you’re a paying mentee or we have a separate agreement I don’t offer extra help and I’m not working for free especially not for someone making fake excuses like this guy!
@A35 @beastmode A replacement was issued which covered the result he paid for! That completed our service. I still helped him afterwards with the refund attempt even though that was never part of the agreement. I never told him I’d fully manage the refund or guarantee success!
He tried to return the replacement to the store but it didn’t work. They flagged the return and denied it and have blocked him from trying again. That’s on the store not on us. The replacement arrived there was no rebills and everything was completed exactly as discussed.
Now he’s saying I promised to refund him if the return failed which isn’t true. What I actually said was I’d make sure he was covered if the replacement didn’t show or if he was charged again Neither happened! @A35 @beastmode
My service charges per outcome If you get a chargeback a refund or a replacement you have to pay our fee. That’s how it’s always worked with me and any other refunder! Unless you’re a paying mentee or we have a separate agreement I don’t offer extra help and I’m not working for free especially not for someone making fake excuses like this guy!